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Payless Shoes: Products & Services

Payless Shoes is a store that specializes in selling a wide variety of shoes for men, women and children. They offer sneakers, boots, athletic shoes, sandals, designer shoes and much more. They also have wide with shoes. They sell accessories like socks, scarfs, purses, shoe cleaning supplies and more. They offer brands such as Airwalk, Peds, Smartfit and much more. They also have designers such as Lela Rose, Isabel Toledo, Silvia Tcherassi, and Christian Siriano. They have kids shoes from ANT Farm, Dora the Explorer, Hello Kitty, Spider-man and many more. At times they offer discounts such as BOGO (Buy One Get One) for their customers.

Payless Shoes: Company Background

Payless Shoes was founded in 1956 by two brothers, Louis and Shaol Pozez, in Topeka, KS. In 2007 they became owned by Collective Brands, Inc. They have 4,523 stores in the United States, Jamaca, Phillipines, Indonesia, Singapore, Malaysa, and Thiland. Payless Shoes employs over 13,500 employees. Their headquarters is still located in Topeka, KS.

Payless Shoes: Customer Feedback & Reviews

There are mixed reviews for Payless Shoes. Some customers are disappointed with the quality and the selection. One customer said, "Payless is the worst shoe store I've ever been to, the shoes are crap quality and there is very little selection. I used to try looking because the prices aren't bad, but there's a reason for that. I've never liked any of the shoes I've bought from there over the years, and now I just don't bother going in.".

Other customers love the selection, the quality and the pricing. One customer said, "I love Payless! You can get trendy, cute and inexpensive shoes. No guilt for me there and tons of choices!".

Payless Shoes: Business Credibility & Trustworthiness

Payless Shoes is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Payless Shoes a rating of B-. They have had 23 complaints in the past 3 years and 11 complaints in the past 12 months. All of the complaints are closed. Most of the complaints are regarding problems with the product or services. There are other BBB files for individual Payless Stores, this rating is for multiple stores with the headquarters.

In September alone, Payless Shoes has been featured in Parents Magazine, Family Circle Magazine, Essence Magazine and Lucky Magazine.

Payless Shoes: Website Popularity & Google Ranking

Alexa traffic ranker shows Payless Shoes ranks 8,316 globally and 1,484 in the United States. They have a reputation of 4,144 sites linking in. About 91% of the Payless Shoes audience is located in the United States. Most of the visitors to the site are Caucasian females between ages 25-34 who have children. They also have some college education, and tend to browse this site from home.

Google PageRank gives Payless Shoes a rating of 5 out of a possible 10 points.

Payless Shoes: Social Media Presence

Payless Shoes has a Facebook page with 640,623 likes. They showcase their merchandise on this page. They have a Twitter with 20,522 followers. They showcase their merchandise on this page as well. They have a Pinterest page. You can join the mailing list for exclusive deals and special offers. The sign up for the mailing list is at the bottom left of the main page of the website.

Payless Shoes: Website Security & Safety

Payless Shoes uses personal information collected for business purposes. They do however, share personal information with their affiliates and other third party companies who may provide services on their behalf. Please see the privacy policy for more information.

Payless Shoes is McAfee secured and tested. Payless Shoes use technology designed to transfer information securely from your web browser to our web servers. This means mean that all of your personal information, including your credit card number, is encrypted.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Payless Shoes: Pricing & Packages

Payless Shoes are priced competitively. When comparing Payless Shoes to other companies that sell similar merchandise, I found that Payless shoes was priced lower than some other companies, and they also were priced higher than some other companies. They are priced fairly average for the items they sell. Plus they offer BOGO which some other stores do not offer.

Payless Shoes: Shipping Rates & Policies

Payless shoes offers free Standard, Expedited and Rush shipping to their store. They also offer home delivery with Standard, Expedited and Rush shipping. Standard Delivery takes about 5-10 business days for delivery and costs $5.95. Expedited Delivery takes about 2 business days for delivery and costs $11.95. Rush Delivery takes about 1 business day and costs $17.95. Delivery times do not include store processing.

For orders shipped to Alaska and Hawaii, there will be an additional $10 surcharge.

Payless Shoes also offers international shipping.

Payless Shoes: Payment Methods Accepted

Payless Shoes accepts payments via credit card (Visa, MasterCard, American Express and Discover) and Payless Gift Cards. They do not accept cash, check, credit vouchers or international credit cards. They do not offer any Bill Me Later options. All items must be paid in full at the time of purchase.

Payless Shoes: Returns, Refunds & Exchange Policy

Payless Shoes offers in store returns and returns by mail. They will only accept returns for refunds in the mail, not exchanges. Return shipping is the responsibility of the customer. The instructions for returning items to Payless Shoes is on the back of the customer receipt. Refunds will be credited to the original payment method used. Worn shoes are not returnable.

Payless Shoes: Product images & screenshots
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